SkyTECH is well equipped to provide custom solutions to unique client challenges in this domain. We have developed and maintained a class of real-time solutions across areas like Resource Allocation, Gate Management and Baggage Handling involved in operations at airports.

We have developed an Airport Resource Allocation Solution for one of our leading clients at its hub airports. The solution addresses key issues in managing manpower in real time.

• Passenger Demand Forecasting at an airport based on airline schedules – helps to predict the number of resources that will be required at the airport to meet desired service levels
• Staff Rostering – a tool that determines which resources are required at the airport to meet the expected demand taking into account factors such as vacations, overtime, shifts and rosters
• Staff Allocation – an allocation tool that assigns staff to specific tasks and locations on a daily basis according to flexible business rules established by the airline

Airlines need to respond instantaneously to unforeseen flight delays and early arrivals and manage their resources optimally at the airport. For this, the airline needs to have the real-time information of a flight and estimate its arrival time at an airport. SkyTECH provides a solution that addresses this area of operations. Our Gate Assignment and Planning Solution provides real-time information about actual and estimated aircraft arrival at different gates and allows updation of gate assignments in response to the delays. The Optimization Module of the solution determines optimal gate assignments based on user-defined criteria.

SkyTECH’s web-based solution for Baggage Handling tracks checked-in luggage in real time from the point of check-in to the final destination over all connecting flights and reduces passenger discomfort due to lost or misplaced baggage.

Our software specialists have helped a major airline to significantly reduce costs incurred due to absenteeism of personnel across airport operations, flight operations and onboard services.