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Loyalty Programs
 
 
Loyalty Programs

SkyTECH has successfully developed, enhanced and maintained the loyalty systems of large international airlines. We have built a web-based administration tool to support the loyalty application of our premier client.

SkyTECH has successfully developed a solution for client’s loyalty club on OfBiz platform that creates highly reusable services on top of an open source framework.

Leveraging our domain and technical expertise gathered over years working with Loyalty Systems and various interfaces involved, we have built a Frequent Flyer Solution that can be integrated with an airlines reservation system. The solution supports member and partner airlines for accrual and redemption of mileage points and the same can easily be extended to non-airline partners. SkyTECH has analyzed the existing loyalty systems, studied their functionalities and conceived this highly scalable solution with the help of in-house subject matter experts.

SkyTECH’s Frequent Flier Solution facilitates RFID based frequent flyer identification and interfaces to other systems like Reservations, Revenue Accounting and Departure Control. It also provides role-based access control and advanced features like web-based query reports and administration tool.

The powerful rules engine, built into it ensures that the system can seamlessly meet the challenges and demands of a dynamic marketplace. Our solution translates into an extensive set of business benefits in terms of customer delight, process automation and cost reduction.

  • Prevent lost miles due administrative errors
  • User friendly performance reports
  • Personalized e-mail notification to customers


  • Automation of report generation and distribution
  • Paperless operation and electronic reports
  • Flexibility to incorporate new reports
  • Can also be used to effectively identify the airline accounts that could be converted into CVA (Corporate Volume Agreements)
  • Can be used as a system meant for corporate accounts


  • Reduced transaction cost, cost of sales and cost of mailing
  • Cost saved in pre-printed stationary items like forms that are generated by the system