SkyTECH has extensive experience in working with Global Distribution Systems like Apollo, Galileo, Sabre, and SHARES. SkyTECH has driven initiatives, developed and implemented solutions across the key areas of Reservations.

• Interfaces for GDS systems with MIS systems, sourcing data from Interface User Records/Machine Interface records for PNRs created by the GDS
• Host Integration using API
• Full and Partial PNR parsing of PNRs from multiple GDSs and Reservation Systems
• Type A and Type B messaging over IP networks

Our frontline projects include an Internet Booking Engine with advanced features like a robust fare-shopping engine. We have also developed a Speech Recognition Unit that is connected to our client’s Reservation System and provides an agent-less telephone access to a variety of information for its employees.

One of our top-notch customers, a major airline in U.S. has benefited by our solution for the challenges involved in Internal Travel Bureau that deals with Employee Travel & Ticketing. Most airlines do have these bureaus. They are accessible only during office hours and have limited manpower. Employees call up the call centers on regular passenger reservation lines, which clogs telephone lines actually meant for revenue passengers.

SkyTECH has provided a solution to the aforesaid business challenge by implementing an Employee Reservation Portal, which is connected to the airline’s Reservation System back-end and accessible over the Internet 24 X 7. The solution is capable of handling high volume of transactions per day, incorporating complicated business logic. It caters to credit card payment process and drives substantial reduction in costs.

Airlines rely on our Type-A and Type-B messaging solutions for communication between various applications and their Reservation System. These solutions are typically based on open system technology and do away with the expensive proprietary networking standards.